Privacy Policy and Conditions of Use

When anyone visits our website we collect information about how the site is used. We may use ‘cookies’ (see explanation below) to help with this. The information we collect may include the date and time of the visit, the pages viewed, time spent at the site, and the websites visited just before and just after, as well as the IP address of the computer visiting the site.

Use of Cookies

When you visit a website it may ask your browser to store one or more cookies (a cookie is a small text document). Your browser will allow websites to access their own cookies, but to protect your privacy it will not allow them to access cookies from other sites.

IP Addresses

Your IP address is a number that identifies your computer on the internet so that web pages and other information you request can be sent to you.

Email Information

If you use email to correspond with we may retain the content of your email messages together with your email address and our responses. We provide the same protections for storing and accessing these communications as we provide for information received online, or by mail or telephone. This also applies when you register for our website, sign up through any of our forms using your email address, or make a purchase on this site. For further information see the email policies below.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information only for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers. We will not obtain personally-identifying information about you when you visit our site unless you choose to provide such information to us, and will not sell or otherwise transfer such information to unaffiliated third parties without your approval.

We may, however, disclose information when, in good faith, we believe that the law requires us to, or if necessary for the protection of our legal rights.

Email Policies

We are will always keep your email address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

We will use your email address solely to provide you with timely information about our products and services, essential information about any account you may have with us, and newsletters and other products and services that you have asked to receive.


Our site provides users the opportunity to opt out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any email they receive from us at any time. Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking on the unsubscribe link in the email.

Use of External Links

Our website may contain links to many other websites, and we do not guarantee the accuracy of information found at any such site. Links to or from external sites not owned or controlled by do not constitute an endorsement by or any of its employees, of the sponsors of these sites or the products or information presented.

By accessing this web site, you are agreeing to be bound by these Terms and Conditions of Use and all applicable laws and regulations, and that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you should not use or access this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent of

In particular, you must not, without our written consent:

  • Republish material from our website,
  • Sell or rent material from our website,
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose, or
  • Redistribute any content from our website, including onto another website.

Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content and disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing-related purpose without our express written consent.

Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

Use of Testimonials

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. However, experiences vary and the testimonials we receive and display may not be representative of all of those who use our products and services.

The testimonials displayed in any form on this site are reproduced verbatim, except for correction of grammatical or typing errors, or where a message is shortened because the original is too lengthy or only partly relevant. is not responsible for any of the opinions or comments posted on our website. It is not a forum for testimonials, but provides testimonials as a means for customers to share their experiences with one another. may not share the opinions, views or commentary expressed in testimonials on our website.

How Do We Protect Your Information and Secure Information Transmissions?

Email is not a secure medium of communication, and we request that you do not send private information to us by email. Should you do so it will be at your own risk.

Some of the information you enter on our website may be transmitted securely (via a secure protocol known as Secure Sockets Layer, or SSL). Credit Card information and other sensitive information is never transmitted via email. may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Disclaimer and Limitation of Liability makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content of this website or any sites linked to by this site.

All the materials on this site are provided ‘as is’ without any express or implied warranty of any kind, including warranties of merchantability, non-infringement of intellectual property or fitness for any particular purpose. In no event shall or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if has been advised of the possibility of such loss or damages.

Policy Changes

We reserve the right to amend this privacy policy at any time without notice. However, be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.


If you have any questions regarding this policy, or your dealings with our website, please contact us or by visiting:, Flat 2, 51A Upper Tything, Worcester, Worcs WR1 1JY, UK